Thank you so much for the introduction.

I wrote in the chat if you might want to keep a close by a piece of paper something to write with because today, I’m so excited to share with you these very important, discoveries that we’ve made through positive psychology that are proven through the research to help our mindset to be more positive.

And, today, more than ever. Having all of us lived through, a pandemic now with the issues related to the wars and and so on having This approach of this mo positive mindset is so important for all of us. It has an impact on our daily lives on every decision that we make on every action that we take. So I’m I’m pleased and so honored to have the chance to share them with you today, and I hope that you’ll find some quick takeaways that you can apply for yourself also, in your daily lives. You’ll see that you can actually reprogram your mind, using these techniques.

There are five basic techniques that we’ll be looking at. So I’m so pleased to have the opportunity. So just keep there will be pulling that we’ll be doing. And in the chat, if you do have a problem with your smartphone to be active in the participation because you can’t get a QR code.

You can also attach the link that we have. Please be as active and as sincere as possible. All of your responses are completely anonymous, and it’s an opportunity for us to all compare notes about how we see the world and how we are, approaching our lives on a daily basis. So There’ll be a lots of opportunity to do personal reflection.

And I hope you’ll be taking notes, on that piece of paper that you have next to you because there’ll be five moments when you can actually reflect for yourself, what you want to take away from this session.

So, prepare any questions you might have. I wrote here, prepare for the questions they end. But as Helen said, pop them into the, the chat box, she’s going to be curating, and thank you, Helen, for that. All of the questions for what the at the end, we’ll be able to manage it. So just a bit about me. I’m an organizational and work psychologist and certified as formist technologist and been working for over twenty five years internationally.

I have been blessed, with the opportunity. I actually live although you can hear my American accent, I live and work in Milan, Italy, and all over, Europe and in May, mostly.

And, my my background is mostly in helping. We work a lot with a wellness within companies and everything about increasing the potential performance of companies and individuals and teams. So that’s what our company is all about. And we are part of the FastFIVE Network, which is the reason we’re a part of this. And I’ll be I’ll be making some mention about, the use of the tools. But if you wanna catch more about piece of the tools for transformational or leadership, culture, then catch my session on Thursday about that.

So, yeah, I’ll just go on with it. So, what do we mean by a positive mindset? So I just wanted to so that we could all connect on what do we mean by that? It’s really our approach to life’s opportunities.

And now we see those opportunities and challenges and how we face them with sort of a positive outlook, making the most of any potential setbacks that we might have. I know a lot of you work in the this area and resilience is such a critical issue. When we face down, and we all do how quickly we can get back on our feet and look at as a learning is an important aspect of our positive mindset.

And, seeing the best in other people because, this also opens our minds to interpret what we’re seeing in the behavior out there.

It doesn’t mean that we’re closing down or or or not looking at difficult issues. We do. Of course, all of us do, but it’s how we interpret them. That makes the difference.

And the impact that we can have when we have a positive mindset on how we react to those difficulties that we actually have. It’s also about viewing ourselves in a positive light. So, obviously, we can the research tells us that we can get so many benefits from this positive mindset And that’s why we’re bringing it to you, today in these five techniques that we’re gonna be bringing to you. We know for a fact research has told us that, we can improve our physical and our mental health.

Since COVID, people, we’ve had their bias and they increase and people suffering from managing their mental health. And and mindset, their positive mindset is is a lot about it. And the techniques that we’ll learn today will also help us to impact that. We can boost our productivity.

Certainly, we’ve we’ve have evidence of this also from the literature, from the research that’s been done, that people with a positive mindset, and, it for those of you who do know Facet5, I’m not just talking about if you are have a natural positive attitude because you have maybe, medium to low emotionality or you have a flexibility in your control.

I’m talking about anybody wherever you are on the register when it comes to facet five, all of us can apply these techniques. We might have to be more diligent, about applying them and make that extra effort, which is a lot about our mindset too, to make sure that it sticks so that we can pract practicing it, make such so that it forms a habit, and that we can be become, a better at what we’re, trying to learn in terms of these techniques.

So, building effective relationships. Also, this is so fundamental to keep the communication going to look at things in a positive light, and people are attracted to us when we have a positive mindset. This is sort of a natural sociological impact.

So The five habits, what are these amazing five habits, which we are now have a proven, from the literature and search that these can have an impact on our mindset. I’m gonna give you an overview to begin with, then we’ll look at each one and the techniques that we can apply to make it to master them and to make them a part of our habit and habitual way of life on a daily So the first is positive self talk. The way that we speak to ourselves has a huge impact on how we react to situations.

So, and how we face, the day, how we face our relationships with others, opposing gratitude helps helps us to focus on what we have because we have a tendency to focus on what we don’t have. Some people naturally have this ability, but others have to groom it. And I’ve noticed through other conducting the same session, at an international basis, those who have told me that they’ve put into practice this one in particular about gratitude.

They’ve actually sort of reprogrammed their mind They’ve seen that they approach things differently, and and that’s made a huge difference for them. So I hope that will be the same for you as well. Being resilient, learning from our setbacks, we all have setbacks. It’s how we face them that have the biggest impact on our way of dealing with it.

So this is this is a huge message that we’ll get across during the session and also practicing kindness and support and con complimenting others. This is something perhaps that it is less intuitive, but this creates, a positive energy and cycle of how we interface with people in the world. And so, the research tells us that this also has a huge impact honest. Some cultures that I’ve known, working with don’t naturally, compliment other people.

And this is something that we as a learned behavior, but Once we do it, we notice that people have a different energy towards us, and that brings us a positive relationship with them. And taking care of ourselves more now than ever. We learned through the stages of COVID, and we’ve all been through it. How important it is to give ourselves time and and, relate to all the issues that we may need physically with our diets, with our exercise, and also mindfulness. So we’ll learn that as we go through.

So let’s begin. How do you talk to yourself? Now, those of you who know I’m American, I live and work in Italy, This did not happen overnight.

I was working in in Singapore with Accenture at the time. When I met my future husband, who’s my husband today, thirty years of marriage, which I’m happy to to talk about. And, it was not easy for me to make the decision to move to Italy.

I was fearful. I thought I was not good at languages. I thought I would never be able to start again. I was having an excellent career with an Accenture in Australia, and Singapore at the time in the Pacific Basin, And, when, when we were making a decision of where to live and what to do because we wanted to be together, Although we weren’t yet married, I was telling myself, oh, what are you crazy?

You also start all over again. Oh, you’re not good at languages.

I was having all these negative thoughts about why I couldn’t do this. Okay? It’s one of those moments like most of us can have, you know, the sliding door syndrome. So that that sliding door that we might have which is the the change and shift that we can have in our life.

And which I must tell you having worked on myself before I made the decision, I’m totally content and happy about the decision that I made. It took a lot of effort. And the first effort that it took was giving over my negative talk that I would have to start again, that I wasn’t good at languages. So, many of you Also might have those kind of negative thinking.

I wanted to give you the opportunity to, to focus in on this QR code so you could participate in the polling. It is a live polling. If you have any issues, I’ve pasted this link.

That’s at the, on the on the web in the chat. So you can find that there. And so you can link into this polling. So I hope that you You have time to to be able to manage that QR code at the moment.

So I’m going to I will make sure that I move I’m seeing that I’m covering it with my can everybody see the QR code? Helen, perhaps you can tell me if you could see everybody can see the QR code. Okay? That way.

Yeah. As far as I’m aware, everyone. Okay. So make sure that you you focus on that and you could be participative in the in this very important polling, which is also anonymous.

So feel free to answer the questions exactly as you see them. So, basically, what what what we’re talking about here, and I see that it has come up on the screen, it is active. The first question is how frequently do you speak negatively to yourself? Does it ever happen?

Can you if you could just pop into the box, you know, everybody was having this negative talk about, oh, well, you’re crazy. You’re not gonna be able to go to Italy. What is this thing? You’re falling in the love with this Italian man. This is just thirty years ago, thirty four years ago. Okay. So there’s some history there, and I can tell you today that it made all the difference.

I’m looking to see the people are popping into the, the responses, I say, fifteen people have responded far. And I believe we have double that online. So I’ll give you a second to respond.

Everybody has negative thoughts every once in a while, not always, but every once in a while. So it’s being aware that we are speaking to ourselves. And that’s what it’s all about today. Session is our level of awareness about our mindset and that we can take these, these tents and tips and strategies to make a difference in our mindset. So I see that twenty one people have responded in for the sake of time, I’m going to share the responses so that you could see what it looks like.

So we see that sometimes people have That’s the majority. Forty three percent have these negative thoughts. And some people say often, even in twenty four percent of you, always five percent. So, we we hope that we can all work on this because being aware that we have this negative self talk is the first step to be making a difference.

As we also work, those of you with FastFIVE, I see people are responding as we’re speaking, you know, the work that we do through coaching because we do coaching and training with people, getting assistance overcoming this negative mindset is also just sometimes a matter of the way that we speak to ourselves. So for example, I I had to come to grips with. Well, if I’m gonna move to Italy, then I’m gonna I’m gonna have to try even though I think I was a great student, but I I didn’t like studying languages. So I actually learned that I was telling myself a lie.

I was telling myself a lie that I wasn’t good at languages. The the the truth was I didn’t like the way that I had studied them in the past. And therefore, I perhaps didn’t master. I didn’t become fluent in Spanish the way that now I am in Italian, And I learned that I needed, to learn in a different way.

And that’s also another thing that we have to be compassionate with ourselves.

And say perhaps, I I’m not fluent yet. I was telling myself before, but, I can learn speak. And I hope to be an excellent speaker in Italian in the future, but I don’t I didn’t pressure myself that if I didn’t learn to speak Italian, okay, that was the end of the world. But I did say, make my commitment that I was gonna come for six months, figure it out, was this the place I was going to invest in? So Some examples of negative versus positive mindset just to to help you with your thinking.

We might say, to ourselves, oh, this is so difficult. But could we say it’s also a challenge? It’s an opportunity to learn something. Whatever it may be for you, for me, at that time, it was about learning to speak a new language, but also integrating into a new culture.

I found it challenging. I looked at it with that point of view.

Sometimes we think to ourselves, I can’t do it.

Maybe we should be rephrasing it saying rather than I can’t do it.

I will do my best. And I’ll achieve the best I can at the level that I’m able to do it. So it’s also that compassion that we have with ourselves.

I will fail or I’m so fearful of doing this session or whatever I have to do. I want to succeed and I and I will do my best. To and I’ll learn from any mistakes I might make because everybody makes mistakes. I also learned that this was a cross cultural difference that Not in every culture, people are willing to admit that they can make mistakes.

They may try to cover them up or try to, you know, look good all the time. And, you know, when you have a positive mindset, you think if everybody makes mistakes, we’re just human. And, we can learn from our mistakes. And when we can integrate this into our organizational culture, through to feedback through helping people to learn about that, that makes all the difference in the world.

Those are a couple of hit hints for you.

I’d like to give you, also some other tips for transforming yourself talk. And those would be being first aware of what saying to ourselves. I was telling myself a lie. I can’t learn to speak Italian.

I’m not good at languages. That was a lie. I was telling myself It was that I I wasn’t. I found it boring the way I had studied in the past.

I needed a new method.

Challenger look to see if you’re telling yourself a lie. You might find that you’re making it up.

Even though this could be based on your background, things that I’ve told you in the past.

We should be considering our thoughts and perspective and consider our worthiness. This is so fundamental to, our forming this positive mindset. And looking at modifying any negative thought that we might have and putting a positive twist on it, Like I said, mine was, I don’t know how to speak Italian now, or I’m not good at speaking Italian just yet. But that doesn’t mean that I can’t.

Replacing that negative thought with a positive mantra is also something I found, very, very important. And I wanted to share that with you the steps to creating a positive mantra.

I’m trying to find the goal that you might have. Mine was, what my mind is that My goal is always to work with people to help them to reach their highest potential. So my daily routine is, to keep this short and simple I’m going to make a difference for somebody today. And so when I’m doing my morning stretching, which is fundamental to my beginning of my day, besides doing my mindfulness, I’m also telling myself today, even though I might be afraid of something I have to do that day or concerned or whatever, I tell myself today I’m going to make a difference for somebody else. And and this is the mantra that I practice personally.

Make it personal. Yours is not the same as mine. We all have different objectives. We all have different, talents that we bring to life.

And so each one of us have to find our own and the focus that makes you motivated to to approach every day. This is what you should be putting into your mantra. Make sure that it’s simple, personal, and repeat it often to yourself. My telling myself that I’m gonna make it different, just for other people or help the receipt make their potential, reach the potential is very motivating for me.

So this is that moment that I told you about. If you that piece of paper and the appendix to you. What is my most frequent negative thought that I tell myself?

Think about it. You might not have had the chance before to even focus on this. Write it down on your piece of paper. Nobody’s watching.

It’s only for you. So keep it by your side. Take a moment. Think about it.

Jot it down and think about how you can make a change after this workshop, related to this negative thought.

So jot that down. And clearly, we’re not gonna be able to resolve it today in this one moment. Give it yourself time. Have compassion. Jot it down on your on your note, your notebook and then deal with it and address the issue with using some of the tips that we talked about earlier.

So another question that I have for the group is, did you keep a gratitude journal? Is this something that you already do?

Some people do this. Others might not even know what it is.

Just wanting to find out out in the thirty three people that are online now. How many of you keep a gratitude journal? So it’s either yes or it’s a no. I do it or I don’t do it.

This is a question to, peak your interest, obviously, as it is part of the, the habits that we’re talking about creating. And I’ll share with you soon about why, keeping it gratitude journal. If you’re not doing it yet, it could be something you think about doing.

Thirteen of you have already responded on that. There’s thirty three online. I’ll give it another second or two, and then we’ll share their responses. So some of you who came late you might not have seen a QR code. No worries. You can find that link to this polling if you like in the chat.

And connect to the to the polling through the chat link.

It’s a HTTP URL, and, I’m gonna share the response from everybody at the moment so we could see what we’ve said because it’s always interesting to see the responses. So a few of you already are doing that. Thirteen percent. Congratulations.

Eighty eight percent of you are not keeping a gratitude journal. So let’s talk about the benefits of keeping that gratitude journal. So first of all, it’s something, that it takes a very little amount of time. But we have research tells us that, by spending those five minutes a day to keep a journal where you are focusing on the, your own well-being.

It’s it’s impacting your long term well-being. Thinking about all the things that you have. You might be writing down in that journal. Oh, I’m so thankful today that, I have a bed to sleep in.

I mean, we’re getting down to basics here, but how many people don’t have a bed to sleep in? How many people don’t have you know, a fam family.

How many people don’t have? The things that we all might have. How many people are not even considering that these are these basic aspects of life that we often take for granted the the journal and writing it down in a journal will will help you to keep your focus on all the things that you do have.

I’m blessed with a a fantastic career of wonderful friends that support me colleagues, incredible colleagues that support me a network of, individuals to facetify.

Each day, if you keep that diary. And here’s some tips on how to take that diary.

Things that you can write in it will make a difference, and I’ve had other participants on this workshop actually tell me they’ve had incredible, shift in mindset because of it.

Specific as possible. Don’t write every day, the things that I just listed for you, for example. It should be something important for you that you really recognize is the worth to you and you’re grateful for. Go in for depth, not for breath. In other words, try to write something specifically important to you that you’re grateful for today or that day that you write it. Changing habits, which is like also not taking things for granted.

Takes at least thirty to sixty days depending on the person So keep that journal if you’re interested in doing this for at least thirty days to make this stick.

If you can for sixty days and even for life, you might find that it’s something you decide to do for life. But focus on the debt So not the number of things you write every day, but really thinking in those five minutes, what you’re grateful for.

Make sure that it’s personal. Keep a personal note in it. It’s for you. But when you really think about, you know, the the I’m thankful, for example, I have a sister with MS. I’m unfortunately and I’m thankful for the support that I get from extended family to assist her.

Those are the kind of personal things that we need to think about. And subtracting rather than adding. So don’t put a bunch of things that that are just every day. You know, I’m happy for my health. It’s what is it about my health today? You know?

I’ll share with you some challenges that I’ve had recently, that I’ve put into my journal, on a frequent basis recently.

Writing regularly and sharing, if you’re able to share your gratitude, sharing with your loved ones or your friends or your colleagues, how grateful you are about either their input, that they’re in your lives, or otherwise, that energy rubs off on them. And it has a positive impact on you. Maybe we take for granted we that we don’t say it to others, but saying it makes all the difference. So When you start writing it down, you’ll probably start telling also, those around you why you’re grateful for them.

So it does have a positive impact. On your life. And, what I wanted to give to you today was this what is the main reason today. So maybe you’ll start today writing it on that piece of paper that I’ve given to you.

What’s the main reason that you’re grateful?

Think about one. Just one. Jot it down. Put it on that piece of paper. Take a moment to think about it.

Don’t wanna rush you.

And probably you’ve already had the chance to think that through. I think for most people, at least one idea can come through. So I’ll I’ll move forward because there’s so much wonderful things to share with you.

Resilience. That was a topic that we brought up at the beginning of the workshop, and it’s so important our resilience is that process that we use to successfully adapt to situations.

We might We all have difficult and challenging life situations and at work. And it’s so important that we, address it with the pro proper mindset.

When we have a positive mindset, we can assist getting through those setbacks more quickly.

We can have a better, higher level of mental, emotional, and behavioral flexibility. And this is the reason that we do it. So I wanted to think about together with you in the polling. So remember, it is anonymous.

If you could participate in the polling, it’s great to do it. Then we can see how people are we out there, completely anonymous. So when you’re faced with setbacks, how resilient do you feel that you are? How and if this is an area that you wanted to work on, so to think about that.

And so, two or three people have already answered the question You should see it on your screen. It’s updating.

I’m also looking to see, because I’m following it with you.

Yes. It’s updating on my phone, the setbacks and how resilient that we often feel because resilience is something that we can improve through our mindset. So how we feel about it and we see that we’re reacting today. Of course, it depends on the the level of the setback we’ve had, the personal impact that it’s had.

I can I can tell you personally that, I’ve had to deal recently with some, very difficult issues related to my health? For example, during COVID, I was diagnosed with a very rare disease called myasthenian gravis, ocular myasthenian gravis. And, I was pretty down on it. This means it was the impact on control of my movement and my eyes. And so, when I’m in a large room, and when I’m walking down the street every day now, I see cross eyed, so I see doubles.

And it was pretty, it was an impediment for me, for my ego. Also, my concern as a trainer going into a room, being self conscious, not being able to navigate the world very smoothly like I was in the past.

And I came to a, a very resilient conclusion.

I think. And so I’m very happy with myself on this that when clients started asking me to come back, on in in live, in the classroom, in the training room. I, was kind of hesitant to say yes. And I found that, what I did was I was outing immediately this issue that I had related to my my problem because it’s real medical issue.

And, you know, it had an incredible releasing effect for me and also, a creative connection with all of the people in the rooms, with people with synthetic for my issue. I wanted to share with you how you are all approaching resilience. So, what we see today in the polling that we have is that, some people feel that they, to a great extent, are facing setbacks, in twenty seven percent of you, somewhat so we can always improve this focusing on your mindset and facing things in a different way.

You know, I’m sharing my story with you about how would it for me to get over it. I really didn’t wanna go back into the training room, but I decided that This was something I love too much. How was I gonna be able to do what I love and be with people the way that I love to do if I was gonna tell myself, I feel stupid. I look strange.

I might mess up. And I found my answer. It was kinda outing about it. And so that that that was helpful for me. Thanks for sharing that information. And we go on to another question, which is about which are the following tips?

My my thing is covered tips or I’ll look at it on my phone. And so which of the following tips for resilience do you already practice? So this will give you an idea that we can be practicing all of these you might be doing some of them already. It’s to help you to raise your awareness that there’s many ways to increase our resilience And so I wanted to give you a chance to think about it. You can answer more than one.

So we’re gonna we should have a a number well over thirty one here. Of all the people that could you’re gonna be answering more than one, probably. Many of you, you work in the the field of coaching or you work as a trainer. You’re helping people as a counselor.

So, hopefully, we’re also working on ourselves with those things. I’m seeing numbers really high good. So mean, answer the ones that you really feel are good for you, and then I’ll use the results to then to grief, the the answers related to. These tips or or approaches that we can use to increase our own resilience.

They’re all positive ways that we can increase our resilience. So I’m gonna share with you the results. People are still responding. I see fifty two already.

So let’s see what came out of it. So the things that we can be doing, so, the largest proportion of you are accepting that change is a part of living.

Absolutely.

We can’t expect that. Things the normal is that things will change.

Not that they will stay the same. And as soon as we start to seems like a but now, perhaps, statement. But how many people operate in this world thinking, no. Things have to stay the same.

And once we do realize that it actually thinks gonna change, nothing is permanent.

Number one, we become more grateful for what we have. Number two, we approach them with much more flexibility.

And we we embrace the change. So glad to see that twenty six percent of you are already practicing that one. Then we’ve got the next, biggest one is twenty three percent on viewing crisis as temporary and passing moment later. From us to learn from. Absolutely.

Every crisis, every mistake, everything that happens to us, we can always learn from these things and improve the way that we react to them. So that’s a great thing that the third twenty three percent of you are doing that already. Twenty one percent are taking decisive actions within your sphere of control. Absolutely.

We have to know what is our sphere of control to be able to control it. So that’s a fantastic thing that you’re doing. We have to know, you know, is this within our sphere? What can I do about it?

Take action? Is this out of my sphere? Let it go.

Don’t worry about it. It’s not something that you can actually impact.

Make sure that you’re actually assessing properly what is in your sphere control and not telling yourself that it’s somebody else control because then you might not take action. So that’s an important, proactive thing to think about.

And, the ones that we haven’t mentioned so far, are the the lower ones So eighteen percent of you are looking for opportunities for self discovery in all adversity. Absolutely. How much we learn about ourselves? I think we learn more from projects that fail or attempts that we make that fail.

If we take the opportunity to reflect on them more then sometimes when the we have a a success. Of course, we always wanna try to replicate the successes, but how often do things fail we can learn from them. If we think about it that way, we’re gonna increase our flexibility and our resilience. Absolutely.

Setting achievable goals and moving towards and that was the one that was lowest for each one of us. Interesting. When we have a low determination or, low factor of of will. We might not set goals for ourselves, and this might have the impact that we see that, without setting goals, it doesn’t push us forward also to to be more proactive.

So that’s an interesting, aspect of outcome that we’ve had. So these were all of the the comments that we made. So, basically, the slide is just a repetition of the polling that we had to give people to reflect And so, hopefully, I helped you to reflect. And you can write it down right now.

What came up for you during that reflection?

So what potential impact?

What potential impact can you actually have? If you increase your resilience and put into practice, those tips that we just talked about to have an impact on your life. Think about it. What impact could you have if you act actually adopt all of those ways of thinking, all of those techniques and, actions that we can take What potential? Amazing potential could you have in your own life if you actually apply them? So think about that, and we’ll move on to the fourths.

Tip that we have related to positive psychology, what we know that comes from the literature, how we can improve.

This might be one that is less How can I say intuitive, culturally speaking, and things that we’re seeing in the world today, unfortunately, we’re seeing a rise in aggression, verbal physical, in many ways? We’re seeing it in society. We’re seeing it in companies.

We’re seeing it throughout the world. Obviously, I’m not talking about, the war that’s going on. Now that’s the the highest level of aggression that we can have. But what I’m talking about within our own lives, it’s not intuitive perhaps for some people to think that, being kind acts of kindness, kind kindness that we can show to others have a very positive impact on the people around us. So supporting others, complimenting them might not come naturally for many of you or many of us. To compliment others when we see that they’re doing something great and sharing with them.

That thing. That makes, creates a positive energy. Shows people that they feel accepted their their and they understood and appreciate it. And we take for granted also this, besides the the whole gratefulness issue that we talked about the gratitude.

And so rather than taking it for granted, telling those people, that we actually see the impact that they’re having. It will make their day and they will, appreciate that you see their their way of being. So, research shows that kindness is contagious. And so when we’re kind, we inspire other people to be kind.

And so the people around us become more kind. So those those acts of kindness, even a compliment, it which is sincere. Is certainly something that we could all be doing. So those are little things that we can practice.

So how frequently?

Do you support others This is the question that’s coming up on the screen now.

In general, how often do you today Now I know we’ve given you the tip, but talk about today and yesterday. How often you’ve actually support others compliment them or assist them in some way in overcoming some challenge they have. Good to assistly.

You know, now I’m not talking about your clients. I’m not talking about I’m talking about on a daily basis of the people that are around you.

Doing those things to support others, that kindness, that or complimenting them. Think about it. Fifteen people have already responded.

We have thirty three people online. So I’m looking forward to revealing the results. It’s so important. This act of support that we should have others.

Of course, in the within a company or your team, as a manager or a leader, we all know that that’s important. This we’re talking about in general. It also could be you as a leader. We’re working within companies right now where, the leaders interviewed have actually said to us that they don’t so support their people to develop as much as they realize they could.

Sometimes the managers, the managers, the first point of reference, not HR to develop their people. And often managers aren’t so aware that they act actually can be, developing their people. And they take for granted or try to push it off on maybe others, but, it’s such an important aspect of, make being productive in an organization.

And in in life, I’m suggesting as to what we know about the research, that if you’re supporting others, you will see that kindness return people will accept. So, often, yes, because because of your career, your your mindset, I’m happy to see the sixty one percent of many of you say that you’re often supporting others.

And as we said, we’re not qualifying it. This is our career because many people online are compared to that. And but some people, aren’t they’re rarely supporting others or they’re sometimes, and that could be something that we could increase. Twenty two percent of you are always supporting others. So probably from a facet point of view, you may have a high level of affection This is something that comes naturally for people with a high level of affection, because we we like to support others. It’s actually a sub factor of asset five.

So on to the next question. So how frequently?

Do you actually and I know I mix them two the two together, so I’ve made a small error. How frequently do you compliment others? Not just supporting them, but complimenting others when they do something well.

Again, it’s not necessarily I’ve known in some cultures. I’ve seen. It doesn’t come so naturally.

In other cultures, it’s something like it’s so common, I’ll give you an example, funny example, at a conference in the United States, walking down the street, And, some woman sees my shoes and says, oh, I love your shoes. What? Fantastic shoes. Great.

I was really taken aback by that or something where someone’s saying, fantastic. I love that scarf or I love this, you know, compliment. It’s it sounds like a silly compliment. Okay?

But In America, this has happened to me in the on the streets of, in, in, at a conference in, in Washington, DC.

So I found it very unusual because that doesn’t happen in Italy. People just stop you and say, hey, I love your shoes. Anyway, that’s as a funniest side.

And there are thirty two people online.

Thirteen have responded. I will give you the results of those People, sometimes fifty four percent of you are complimenting others, it should be sincere, something you really feel.

It’s not all about, the aesthetics looks. It’s about how people perform. They’ve done something you really appreciate. You wanna see it repeated.

Complimenting them is the best way you’re gonna see people do it again because they realize that you appreciate it. So that’s it’s kind of like, you know, part of what we teach or train people on in feedback. To that positive reinforcement is so important. And eight percent of you are always, so that’s a small percentage always complimenting others.

Hopefully, it’s also sincere, so important. It’s sincere and understood to be sincere. Otherwise, otherwise, otherwise, you know, won’t be recognized from the other, as something that’s, they might they might take it the wrong way. But anyway, when it’s sincere, they will take it the right way for sure.

So which of the following tips?

Are you already applying, in terms of kindness, in your in your daily life your work life and so on. So just to share together, the kind of tips that you of kindness that you see. Again, here, you can answer more than one. It might be that you’re doing more than one of these things.

And these are the things that help to trigger your mind about? What is she talking about? You know, these, kindness, acts of kindness? What can they be there?

All of the the below? That you see on the screen. And, many of you are applying them. And so you’re answering the question.

I’m looking forward to sharing that with you. And so I see many more and over the results we’ve seen already for the number of people. So I’m gonna share my screen. We you.

So many of you are already practicing the being aware of others around you and their needs, and that’s great. And and trying to meet them to support them on their needs.

Some of you are responding now. So we see that twenty three percent of you are actually listening effectively oh, actively. Sorry. Without judgment.

So much of the work that we do is to help people to recognize what do we mean by judgment?

How does judgment or bias impact our, way of looking at things and how we respond to people? So hats off to you that are already aware of that. If we’re not aware that we all can be judgmental, we have to first make that first conscious step to remove that judgment. Those of you who work as coaches.

I think you’re you’re probably very highly aware of the importance of overcoming our biases, because it does impact how you work with your coaching, and and interact with with everybody. So This is an important quality.

The the next one that we see is paying attention to the language choice. That’s sorry. Fourteen first percent. Twenty one percent is telling someone that you think positively out of them. Absolutely.

That that you do appreciate them.

Kind of was connected to the gratitude issue, but it’s verbalizing it. So the the other one was about making sure you keep a diary for your gratitude.

That way, it helps to reprogram saying what we normally would revert to, which is the hardwiring of what I don’t have.

Instead becomes what I do have. So also sharing with others what you recognize in them helps them to appreciate recognize that you appreciate them and creates a positive connection between the two of you. So, and, besides creating, reinforcing that that, whatever it is about them or in your relationship.

So it’s so important. So all of these qualities that we see are important ones. So if if you notice one that you’re not doing, for example, the language choices that we’re making. We can change the way that we couch an issue. We could always put it into a positive light.

We don’t have to be negative about it. So when we have to verbalize something, to somebody, we can always think about how could I say this in a positive and constructive way? And this will help people, to to recognize and to listen to what you have to say. So you’ll get a positive return on the feedback that you give, but not only, you will, help them to understand that that what you’re doing is an act of kindness.

Some people might be very, you know, don’t think about it. And they their bloodness might not have the same in fact that if they thought about it, first, how they wanted to give the the compliment. I think it happened to me the other day. Somebody complimented me on something, but I wasn’t sure what they meant about it. Like they said, something about what you did the other day was really, energizing.

At the same time, it also took a lot of energy. So when I said it, I thought, to the are they saying that it was difficult for them? So I had to clarify with the question and so on. At the end of it, they were compliment me, and they were saying that they needed to. They got energy from it, but they also had to, put in energy And I suppose they were unexpecting of that. And, but at the, all in all, they got a lot out of, what we had done in the pre it was a coachee. That’s what I’m thinking.

It was a coache, with that I have in Germany that that, mentioned this. And so it’s kind of, you know, funny. So the way that we verbalize things putting it into a positive light also has an impact on helping people receive it.

So tips for Bing, more kind.

Are all of the ones we’ve looked at telling someone you think about them positively paying attention to your language choices, listening actively without judgment, being aware that about others around you and showing them that you’re aware about them and you’re carrying the kindness that you receive. So when you have an active kindness towards you, perhaps passing your back, the other way recognizing, shows you’re, you’ve actually received a message.

Great. So that was four, and we wanted to jot down on your piece of paper that you have next to you, all these thoughts what will be your first act of kindness after this workshop?

Think about it.

Write it down.

One thing that you haven’t done yet.

That first act of kindness and who will it be with?

Jot it down, and please take action on it after the workshop. And this will be the beginning of your first experimentation for some of you on some of those new skills, or techniques to see the reaction that you get from people. You might be surprised, especially those of you who said that you rarely, give positive reinforcement, or kindness to verbalize, your appreciation perhaps of other people.

You’ll be surprised at the reaction you might get.

So looking forward to hearing, follow ups on that. I’ll be giving you my, email at the end. So hopefully, we’ll stay in touch you will let me know how things are going.

Taking care of ourselves. This is something that is fundamental.

I think that women, especially more than, more than men. I mean, sis from a societal point point of view because generally speaking women who are the child bearers and often have the responsibility else in the home. He might be a, a mother and a career woman like I, am and have been. We rarely find time to take care of ourselves and dedicate that time, which is so necessary, for it’s kind of like the the signal that you get when you’re on the airplane, you know. If you have the oxygen mask, first put oxygen to your face before helping others so that you make sure that, you can help the people around you. Because if we don’t, take time out for ourselves.

We miss, the level of energy that we need to be there for those other people the way that we want to be So it helps us to be the best of who we are when we have to deal with others. And here I can tell you also my I think I had told you about my issue related to my eyesight.

This is an autoimmune disorder, apparently. And so have to be very cautious to make sure I get enough sleep and and that I I take care of myself so that I don’t have any issues related to that.

I mean, I can see better when I get more sleep than I when I don’t get enough sleep. So that does affect it. So, this is just for me, but think about for yourself.

I wanted to see if you’re dedicating enough time for you to yourself. So think about that. Some people don’t stop to think. They’re so busy doing.

So if you could respond, whether you think yes or no or maybe, If it’s maybe, then maybe you should think about, you know, if you should be dedicating, some more time to yourself. I see a lot of people have already responded. We’ve got, not a little less than half the group, but, it helps you think about, you know, reflect on whether this is something that you are actually doing or not, it’s fundamental for your mental health, your physical health, and so on that you do dedicate time for your self care, and it will make you a better, it’ll make you the best that you can be.

When you dedicate more time to yourself. I know some of you who are listening out there, that you know, when you change career, you also changed your lifestyle. You started exercising more, doing better on your diet, and you feel completely different than you did, before you changed your career. So my compliments and you know who you are out there because I’m aware about that, for some of you, just to share the responses to go forward in time.

No. Forty two percent of you are telling me that you’re not dedicating enough time. And those of you who are saying twenty six percent that you may be, but you’re not sure. You’re probably not dedicating enough time to your self care.

And what do we mean by our self care. So thirty two percent of you are or thirty percent. I saw a switch in that, because of answering the the question, thirty percent of you are doing enough of that. Hopefully, we’ll see a hundred percent after this webinar are thinking about what can I be doing more to dedicate time to my mental health physical health and so on, so that I can be the best that I can be?

So some different practices for self care that we should be thinking about raising our self awareness to our needs.

Do I need more time for myself?

If you’re committed to a family, you might need to take some time just to to, you know, chill out on a daily basis. I take time every morning, to do that I do my stretching, I do my mantra, I do my mindfulness, and I start my day. This is what I need for my self care. Every day, and I dedicate at least an hour to that, every morning before I begin my work. When I do that, it’s it’s a better day.

Engaging in activities that you enjoy and you get a lot out of. You know, are you kidding?

Getting adequate sleep. This is an important aspect. So think about that for yourself, improving your work life balance. This is something as the professionals were trying to help, within the workplace.

People to improve that. We’re helping through the wellness programs that we have. Working on programs like this that we have within corporations. We’re gonna be doing an intervention soon with Amazon. Here in Italy regarding this.

There are so many things that we could be doing to improve our work life balance.

Exercising physically and practicing mindfulness some of you may not know what that is. So I’ll just share with you. It’s a form of, vocalization.

Kind of meditation, not religious in in nature, that we do in order to focus being able to be in the present.

So mindful of the present. So I’ve noticed through practicing mindfulness, and we do have mindfulness coaches that are certified that has helped me in my ability to manage my stress.

It’s helped me to focus better. In the on a daily basis on activities. I’ve gotten huge benefits out of my mindfulness practice. So I would invite you to learn more about it if you’re interested.

Nuturing also your positive social relationships and removing any toxic ones. This can be very difficult for some people. We get caught up in a world where a toxic relationship, whether it be in our personal or our work life becomes hard to remove, but it’s so important to recognize what do we mean by that toxic relationship and so on. And, if if it’s possible, if we’ve worked on it and we haven’t been successful in turning it around, maybe we need to think about a separation from that toxic relationship, whether it’s a change in career or whether it’s a change in our life, we need to think about it.

We should make attempts to improve them and to be resilient and proactive. But if it’s not, happening, then we should think about that. So nurture those positive results, those reactions. On the last reflection question, and then we’re gonna open up to the question.

So Helen has been what action can you take to increase your self care? If you can take a minute, just jot it down, at least one thing for your own self care that you could be doing, of the things that we talked about, just a high level decision.

Great. So you’ve got that. And here’s a quick review, the importance of our, to improve our positive mindset, All of the tips I’ve given you are proven to be effective scientifically through research. And so positive self talk, gratitude, resilience, kindness, and self care. These are all positive steps that we can take So thank you so much for participating.

It’s been a pleasure. We’re gonna do a QA section. And and before we do that, I’m just going to make sure that I leave this is on the screen while we’re having, to open up her mic and is gonna ask some questions she’s been curating that have been coming through, I think. I saw there was a lot going on in the chat, but I don’t know.

Tell us what are the questions that people have, Helen? Thank you, Diane. So firstly, a super insightful session and say thank you so much. And some, I think everyone will agree that, you know, you’ve shared some great tips there that we can all start taking away and putting into practice straight away, the power of positivity, Hey.

Yeah, great. Thank you. And also a welcome opportunity to put into practice some reflective thinking. So thank you, Diane.

So, yeah, questions. Does anyone have any questions for Diane, please feel free to fire away. You can either pop them in the chat. I’m happy to read those out for you, or you can feel free to unmute yourself and ask away.

Okay. So they weren’t in the chat, though, so I didn’t know what was in the chat. No. Not as yet.

Not as yet. Okay. No worries. Get people some time. Any questions people wanna have to to open up the mic, ask away.

That’s the fastest way.

Lots of appreciation, Diane, with, yeah, for, you know, people appreciating the session, insightful session, great sessions.

Echoing that. Okay. Super. No. I see that in the chat now. Oh, no questions.

Okay. You’re gonna get a fantastic job explaining?

Feel free to, you know, if there’s anything, you know, to follow-up with then, obviously, you’ve got Diane’s details here on the screen. So feel free to touch base and touch directly or either way, ping those through to us at facet five and we can forward those on to Diane as well.

Super. Thank you so much. Thank you for for, hosting. Facetified global. Thank you. Thank you, Helen, for ever monitoring the whole event and for helping out. I heard a lot of popping in and popping out there must have been an issue from technology point of view.

And I thank you for everybody for participating actively.

It made the session more interactive, and I’m so glad that it was useful. I’m seeing fantastic responses from you. In the chat. And so thank you for showing your appreciation.

Thank you very much. So I hope we can get the chat. So I’d love to see, you know, who was, saying what, and if we can download the, eventually, if, yeah, for those of you who are interested, if you’re still on the line and you want to receive the sort of the overview of what we did in a format. You send me an email.

I’m happy to send you. I have a one pager that sort of does an overview. It’s a worksheet that we give out when we’re in person. That I would happy be happy to share with you.

So just send me an email, and I’ll and I’ll happily happily do that with you. So Thank you, Donna. Thank you. Thank you.

Alright. Yeah. We have more sessions, happening. We do. People are logging off to then log in to other sessions.

Sorry, Right. Right. Right. In fact, there’s a session. Just have to mind that I’m hoping to go to.

So great. Hopefully, we’ll let everybody go then. And thank you so much again. Take care and have a great day.

Have a great day. Have a great day. Have a great day. Thanks, everybody.